Client FAQ

Frequently asked questions about posting projects and hiring on DIGITALSKY.

Last updated: June 16, 2026

Getting Started

Go to Post a project and fill out the brief form — describe your project, set a budget range, and choose the skills you need. It takes about 5 minutes. Once submitted, relevant providers will review it and send proposals.

Yes — posting a project is completely free. There are no platform fees for clients. You only pay the provider directly for the agreed scope of work.

Yes — you'll need to register a client account to post projects, save providers to your shortlist, and send messages. Registration is free and takes under a minute.

Finding a Provider

Use the Browse partners page to search by skill, location, or keyword. Each provider profile shows their portfolio, rating, past projects, and response time so you can make an informed decision.

Yes. Click the bookmark icon on any provider profile to save them to your shortlist. You can review your saved providers anytime from your dashboard.

Ratings are 1–5 stars based on feedback from previous clients. Each rating includes the number of completed projects, so you can weigh both quality and volume when choosing a provider.

Proposals & Hiring

After you post a project, interested providers will submit proposals through the platform. You'll receive a notification and can review each proposal in your dashboard — compare quotes, timelines, and provider profiles before deciding.

Each provider has a contact form on their profile page. You can also send direct messages once you've posted a project — all communication stays within the platform for your records and security.

Once you agree on scope, timeline, and budget, you work directly with the provider. DIGITALSKY does not charge platform fees — you and the provider handle the agreement and payment directly. We recommend a written contract for projects over DKK 50,000.

Account & Support

Visit your Settings page from the dashboard to update your profile, change your password, or manage notifications.

Go to Settings and scroll to "Delete account". Please note that account deletion is permanent and cannot be undone. Your personal data will be removed in accordance with our Privacy Policy.

Reach out via our Contact page or message us on LinkedIn. We aim to respond within 24 hours on business days.